Senior IT Monitoring Engineer (m/f/d)

About Us

We are FIEGE, a family-owned company that has been driving innovative business models in logistics, digital solutions, real estate, and ventures for over 150 years. As one of the industry's innovation leaders, we employ more than 22,000 people across approximately 136 locations in 14 countries.

Our company culture and the unique FIEGE spirit connect colleagues across all areas of the business. We are guided by family values, mutual respect, and a collaborative approach. The foundation of this culture is the FIEGE Compass, which sets out our principles for respectful cooperation and effective leadership, helping us build a strong community for today, tomorrow, and future generations.

We are currently looking for a Senior IT Monitoring Engineer (m/f/d) to join our IT team within the Executive Board division.

Your Responsibilities

• Administer and maintain our Checkmk Enterprise environment, ensuring stability and performance.

• Manage hosts, services, rules, folders, contact groups, site configurations, alert thresholds, and notification rules.

• Validate host and service discovery processes and ensure consistency across monitoring checks.

• Develop and maintain custom monitoring checks and agent plugins using Python or Shell scripting to integrate customer-specific requirements, interfaces, and non-standard applications into the monitoring platform.

• Design and maintain dashboards that provide clear visibility into system health, availability, and critical alerts.

• Plan and execute regular Checkmk upgrades, patches, agent updates, and related validation activities, including optional Linux OS maintenance.

• Handle service requests and incident tickets.

As a Senior IT Monitoring Engineer, you will also:

• Actively contribute to the development of our IT landscape, both from a technical perspective and through process improvements.

• Serve as a key point of contact for Professional and Junior System Engineers, supporting their growth through coaching and knowledge sharing.

• Take ownership of the design and scalability of our global monitoring architecture, ensuring high availability and performance as the organization continues to grow.

• Collaborate with other departments as a consultant and trusted advisor, translating business requirements into measurable technical metrics and creating audience-focused dashboards that provide maximum transparency.

• Continuously evaluate new technologies and trends in monitoring and observability, such as AIOps and cloud monitoring, to keep our tools and standards future-ready.

Your Profile

• Strong hands-on experience administering Checkmk Enterprise/Professional environments in production.

• Experience configuring hosts, services, rules, folders, contact groups, and monitoring sites.

• Solid Linux administration skills (RHEL, Rocky Linux, Debian).

• Practical experience operating and troubleshooting Linux servers hosting Checkmk.

• Strong expertise in developing monitoring checks and plugins using Python, Shell, and PowerShell.

• Experience with log analysis, service management, and troubleshooting storage, memory, and process-related issues.

• Solid understanding of monitoring concepts, including availability, performance monitoring, thresholds, and SLAs.

• Relevant certifications are an advantage.

• Excellent analytical and problem-solving skills, with the ability to resolve complex issues efficiently and sustainably while maintaining a customer-focused approach.

• Strong teamwork and customer service orientation.

• Proactive and transparent communication style.

• Very good written and spoken English language skills.