Business Analyst with KYC

Details:

Contract: B2B, 12 months + possible extensions

Set up: Hybrid, 6 times per month in Kraków’s office (you can pick the days :) )

Rate: 140-160 PLN net per hour

The Opportunity:

In Corporate and Institutional Banking (CIB) Client Services, the focus is on building in-house solutions to support client onboarding and KYC activities. This role is crucial in driving engineering excellence across a global team, transforming both the culture and technology of KYC applications. The expectation is to lead software delivery teams effectively, ensuring the development of a first-class solution that is iteratively delivered to users while influencing engineers and stakeholders to develop the right products efficiently.

Main Responsibilities:

• Analyze, evaluate, and document OBKYC (onboarding and KYC) requirements in collaboration with CIB Client Services and Client Lifecycle Management.

• Manage the implementation of OBKYC solutions, focusing on onboarding or KYC renewal forms and data integrations.

• Document business processes and IT processes through thorough analysis.

• Engage with stakeholders to provide advice and support on onboarding and KYC-related queries or issues.

• Influence product owners and stakeholders to prioritize work and provide solutions to meet global business needs.

• Identify and report risks, while devising strategies to mitigate them.

• Contribute to the OBKYC BA team, fostering a high-performing and energetic work environment.

• Promote cross-region teamwork through collaboration and cooperation.

• Collaborate closely with architecture teams to ensure the understanding of implications from decisions made.

Key Requirements:

• Extensive expertise in customer onboarding and KYC processes.

• Strong analysis and problem-solving skills with experience in documenting requirements.

• Experience in global projects and working with diverse teams.

• Knowledge of the development process and task prioritization.

• Experienced in customer data integration development.

• Good understanding of the onboarding and KYC renewal process from an end-to-end perspective.

• Professional English communication and writing skills.

• Familiarity with JIRA and Confluence.

• Experience working with software engineers.

• Knowledge of manual testing practices.

Other

This role involves working closely within global teams, mainly in a remote environment. It is vital to adapt to varied time zones and collaborate effectively on international projects. Strong bias towards technology-driven solutions is essential for success in this position.