Senior Solutions Architect

Senior Solutions Architect with strong experience in consumer-facing digital platforms, combining expertise in Customer Identity (CIAM/IAM) and Loyalty/CRM ecosystems. Able to define target architectures, govern solution design, and lead cross-functional discussions across product, engineering, security, data, and market teams.

Main Responsibilities

• Define end-to-end solution architectures and integration patterns.
• Review APIs, events, and domain contracts.
• Drive architecture governance, design reviews, and documentation.
• Validate scalability, security, resilience, and performance requirements.
• Align business, product, and engineering teams on architectural direction.

Key Requirements

• Strong Solution Architecture experience in enterprise-scale digital platforms.
• Ability to translate business requirements into scalable solution designs.
• Strong stakeholder management and influencing skills.
• Comfortable working across Product, Engineering, Architecture, Security, Vendors, and Markets.
• Pragmatic architect with a governance and delivery mindset.
• Excellent communicator and facilitator.
• Strong stakeholder leader capable of influencing without authority.
• Collaborative and agile way of working.
• Comfortable operating in ambiguity and driving decisions.
• Balances strategic thinking with hands-on delivery execution.

Nice to Have

• Experience in Customer Identity and Access Management (CIAM).
• Knowledge of Loyalty, CRM, customer engagement, and customer data platforms.
• Exposure to regulated consumer data environments.
• Experience with microservices and cloud-native solution design.
• Familiarity with CI/CD tools such as Terraform, Jenkins, Git, Jira, and Confluence.

Other Details

This role includes supporting two architects: one from CIAM who is overloaded and one from Loyalty who is new and still being onboarded. It requires analyzing big picture integration architecture with a focus on APIs, artifacts, and stakeholder management. Previous experience as a senior Tech Lead is preferred.