Oracle Siebel CRM Consultant

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.

Responsibilities:

• Support, maintain, and develop Oracle Siebel CRM solutions for telecommunications operations.

• Analyze, troubleshoot, and resolve complex application incidents and production issues.

• Collaborate with business stakeholders to analyze requirements and translate them into technical solutions.

• Design and implement system enhancements, configurations, and change requests.

• Develop, tune, and maintain PL/SQL code and database queries on Oracle Database platforms.

• Support integrations between Siebel CRM and surrounding enterprise ecosystem components.

• Provide technical expertise for system performance optimization and continuous delivery initiatives.

• Create and maintain comprehensive technical documentation for platform processes.

• Collaborate effectively across distributed, cross-functional international teams.

Skills:

• 3+ years of hands-on experience with Oracle Siebel CRM.

• Working knowledge of Oracle Fusion middleware/applications.

• Experience with Oracle RODOD (Rapid Offer Design and Order Delivery) framework.

• Strong knowledge of Oracle Database architecture and hands-on proficiency in PL/SQL development.

• Demonstrated ability to analyze complex business and technical requirements.

• Strong analytical, problem-solving, and cross-team communication skills.

• Fluent English (written and spoken) for daily international collaboration.

Nice to have:

• Domain experience in the Telecommunications industry.

• Functional knowledge of core telecom processes: Order Management, Billing, and Procurement.

• Proven track record working within large-scale enterprise environment architectures.

• Understanding of enterprise integration patterns and SOA architectures.

Follow us on Linkedin! http://linkedin.com/company/snisourcing/Nice to have: