Risk & Compliance SME - Cards Department

• Work mode: hybrid – 2 days per month in the Kraków office.

• Start: ASAP/1 month.

• Contract: B2B.

• Recruitment process: 1h interview technical on zoom with hiring mnaager.

• Duration: >12 months contracts + extensions.

• Project language: English.

• Industry: Banking.

• Workload: Full time (40 hours per week).

The role of the Regulatory Risk & Compliance Subject Matter Expert (SME) is crucial within the context of a significant global transformation initiative in the Cards department, designed to streamline operations from multiple platforms to a unified global system while distinctly separating from the Retail Bank's infrastructure.

Main Purpose:

The SME will support the implementation of the Target Operating Model (TOM) across various markets, focusing on ensuring regulatory requirements, risks, and controls are effectively identified, documented, and aligned with new operational standards.

Key Responsibilities:

• Lead and support the development of a global regulatory matrix identifying relevant requirements across markets.

• Design and develop the risk and controls framework to support the new TOM.

• Prepare comprehensive regulatory, risk, and controls evidence packs for TOM implementation and compliance demonstration.

• Collaborate with stakeholders in Compliance, Risk, Legal, Operations, and Transformation for proper regulatory representation in programs.

• Analyse business processes establishing clear links: Process → Risk → Control → Evidence.

• Identify regulatory/control gaps and help develop mitigation strategies.

• Ensure control framework consistency across markets while considering local regulatory requirements.

• Provide regulatory and compliance expertise to the larger transformation program and support stakeholders during implementation.

Must Haves:

• Strong experience in Compliance, Regulatory Risk, and/or Operational Risk in banking or financial services.

• Hands-on experience in designing and implementing risk and controls frameworks.

• Strong understanding of translating regulatory requirements into operational processes and controls.

• Proven ability to map processes, risks, controls, and supporting evidence.

• Experience coordinating with multiple stakeholders across various domains.

• Excellent documentation and analytical skills to produce clear regulatory and controls documentation.

• Experience in large-scale global transformation or TOM programs, particularly in banking, Cards, or Payments.

Nice to Have:

• Familiarity with local regulatory frameworks in multiple jurisdictions.

• Experience with stakeholder management and engagement strategies.

• Knowledge of technology integration within operational compliance processes.

Other Details:

• Team Structure: Cross-functional with Compliance, Risk, and Operations teams.

• Project Context: Supporting a significant transformation initiative.