Windows Administrator with German

About the project

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

Your responsibilities

• Ensure the 24/7/365 availability of all systems, applications, and infrastructure
• Configure new servers, applications, updates, and develop processes and procedures that fulfil the support of secure systems on Azure portal.
• Participate in anticipating, mitigating, identifying, troubleshooting, and resolving server availability and application issues on servers in a timely and accurate fashion
• Coordinate with other staff, to prioritize and work on continuing to improve existing systems
• Review new technology according to company direction
• Advanced Remote Desktop and Terminal Server experience
• Application experience for a large variety of server based business applications
• Administration of Microsoft Windows Server and AD environment
• Track and input time on tickets.
• Stay current with system information, changes and updates.
• Working on Shared drives management and issues
• Knowledge about IIS certificates.
• Generating internal certificates and knowledge about the external certificates
• Ability to speak to a non-technical audience about technical problems.
• Managing the Problem tickets and audit the tickets on regular basis.
• DNS and DHCP Management

Our requirements

• Working knowledge of fundamental operations of Windows Servers and managing VMs hosted in Cloud or Vmware.
• Possesses and applies a comprehensive knowledge of Microsoft Server Operating Systems
• Understanding of IT processes and procedures and willingness to follow them
• Knowledge and experience of customer service practices
• Cloud Certifications.
• Excellent oral and written communication skills in German and English
• Self-motivated individual capable of independent work
• Learning skills
• Customer service orientation
• Problem analysis and solving skills
• Adaptability
• Planning and organizing
• Attention to detail
• Stress tolerance

Optional

• Azure IAAS Services
• Patch Management & Vulnerability management.
• Strong power shell/scripting/automation aptitude
• AD Management & AAD
• Industry certifications (i.e. Microsoft, Azure Cloud)

What we offer

• Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
• Premium medical services for employees and family members (Lux med)
• Life & Disability Insurance for employees and family members (Generali)
• Social Fund benefits: holiday bonuses, kindergarten allowances, Christmas bonuses etc
• Variable Pay(part of annual compensation): Quarterly bonus based on company performance.
• Co-financing for glasses
• Access to internal and external learning platforms (i.e. Udemy, WiLearn, HMM, FutureSkills)
• Employee Referral bonuses
• Relocation assistance: accommodation, travel, and other covered expenses
• Foreign language allowance, On-call allowance, Call-out allowance, morning/evening/night Shift allowance, Overtime work allowance, Business travel allowance (if applicable to the role requirements)
• Integration and cultural events for employees
• Performance based Reward and recognition programs

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities

Equal Opportunity Employer

Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.

Internal Reporting and Whistleblower Protection

Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to [email protected], through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.

This is how we work