Principal Quality Assurance Engineer

About the project

As a Principal Quality Assurance Engineer, you will be responsible to support Global Operations Quality (GOQ) in managing Dell and Original Design Manufacturing (ODM) factory quality metrics such as First Pass Yield (FPY), End of Line Quality Metric (EQM) and Missing, Wrong, Damaged (MWD). You will also have responsibility for setting up and improving factory quality inspection processes aligned with ISO and regulatory compliance programs, driving investigations related to customer quality escalations, and performing Closed-loop Corrective Actions (CLCA) on issues.

You will work with stakeholders across the Product & Operations organization to build and maintain a quality culture built on continuous improvement methods which is focused on meeting or exceeding our customer’s expectations.

Your responsibilities

• Designs and implements strategic projects that impact multiple areas within the manufacturing function and provides direction to team members
• Frequently contributes to the development of new theories and methods
• Uses judgment within broadly defined policies and practices. Work is accomplished without considerable direction
• Helps coach and mentor new team members and be focused on sustaining engineering activities or new product engineering activities
• Represents the organization as the principal customer contact and often performs project leadership role
• Interacts with management and senior customer personnel on matters requiring coordination across organizational lines

Our requirements

• University degree, preferably in engineering domain (IT, Electronics) and/or quality management.
• Advanced understanding of core manufacturing processes, engineering theory and electronic and mechanical design.
• Advanced knowledge of all local processes that are relevant to successful product design and launches.
• Strong analytical, troubleshooting and time management skills with ability to work independently.
• Fluency in English and Polish and proficiency in office tools (Excel, PowerPoint, Power BI),

Optional

• Knowledge and understanding of computer hardware technologies, operating systems and applications,
• Advanced problem solving and communication skills. Influencing skills, ability to interact with Senior Management and Executives, strong presentation skills.

What we offer

• Private medical care
• Group life insurance
• Global Travel Medical Insurance
• Emergency Travel Assistance
• Employee Assistance Program
• Benefit Systems vouchers or Multisport card
• Discounts for Dell Products
• Wellness Program
• Paid Employee Referral Program
• Employee Recognition Program

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• corporate products and services at discounted prices
• integration events
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• extra social benefits
• meal passes
• employee referral program
• charity initiatives
• family picnics

Join us as a Principal Quality Assurance Engineer on our Global Operations Quality team in Łódź, Poland to do the best work of your career and make a profound social impact.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Dell Technologies

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.