IT Application Support Specialist

Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together!

For our Client from the automotive industry, we are looking for an IT Application Support Specialist. We are looking for someone who will support applications within the Finance and Master Data Management areas while bridging business needs with IT solutions. This role is a great fit for someone who enjoys combining application support with close collaboration with business stakeholders and development teams.

What you will do:

• Providing application support for Finance and Master Data Management solutions, including investigating and coordinating the resolution of incidents and service requests.

• Collaborating with development teams to identify root causes of issues and implement sustainable solutions.

• Supporting backlog management, clarifying business requirements, and helping prioritize items with stakeholders.

• Monitoring application performance, data quality, and operational stability, as well as supporting testing, releases, deployments, and change activities.

• Facilitating Scrum ceremonies and collaboration between business and technical teams.

What we're looking for:

• Experience in application support, service management, or a similar role involving business application support.

• Strong analytical and problem-solving skills, including experience in gathering and documenting business requirements.

• Knowledge of Agile/Scrum methodologies and experience working with both business and technical teams.

• Strong communication and stakeholder management skills, with the ability to handle multiple priorities in a dynamic environment.

• Fluent English, enabling effective communication in an international project environment.

Perks and benefits:

• Comprehensive benefits - enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers.

• Flexibility - adaptable working hours and remote/hybrid work options to suit your lifestyle & location.

• Career growth - access opportunities for professional development and learning, including perks related to our official partnerships with global IT giants: Microsoft, AWS, Snowflake, Salesforce & more.

• Global collaboration - work with a diverse, international team.

• Innovative environment - be part of a forward-thinking and growth-oriented workplace.

• Engaging community – Work with passionate professionals and participate in team-building events, hackathons, and CSR initiatives to make an impact beyond work.

• Team-building events including our company tradition (annual company event in Mazury).

• A pleasant surprise to start your journey with us in the form of a welcome pack

Sounds interesting? Click "Apply" and have a chance to hear more!