Senior IT Service & Governance Specialist

Introduction & Summary:

This role involves managing and supporting internal IT services while ensuring compliance with DORA requirements. The ideal candidate will possess a strong understanding of DORA-related topics and significant experience in IT service management. You will be part of a strategic internal team providing essential IT services and tools, contributing to the company’s evolving infrastructure.

Workload: Full-time

Work model: Remote

Business Travels: YES (business trips to Germany from time to time)

Duration: 12 months + option for extension

Main Responsibilities:

Key responsibilities include oversight of internal IT operations and service provision.

• Act as the internal IT service provider

• Manage and own tools/configurations

• Serve as a gateway to management

• Execute internal IT services effectively

• Ensure compliance with DORA requirements around resilience and security

Key Requirements

• Strong understanding of DORA and related topics

• Proven experience in internal IT service management

• Experience in managing IT tools/platforms

• Security awareness and compliance knowledge

• Ability to work independently and provide direction

• Strong communication skills

• Business-level proficiency in English

• Quick contributor with minimal onboarding time

Nice to Have

• Experience in vulnerability management

• Background in penetration testing

• Familiarity with service desk operations