IT Business Analyst

ABOUT THE PROJECT

HSBC is a global banking and financial services organisation operating in 64 countries and territories.

Our Private Banking business uses Avaloq, a leading wealth management and banking platform covering client management, investments, trading, lending, payments, risk, compliance and back-office operations.

As an IT Business Analyst, you will support Avaloq change and delivery across HSBC locations and system landscapes. You will connect business stakeholders with product owners, developers, testers, architects, vendors and control functions, translating banking needs into practical, well-controlled technology solutions.

YOUR RESPONSIBILITIES

• Engage stakeholders to understand business goals, processes, controls, users and expected outcomes.

• Analyse requirements and translate them into clear Avaloq functional and technical specifications.

• Document current and future processes, business rules, data flows, interfaces, dependencies and operational impacts.

• Identify gaps between business needs and Avaloq functionality, recommending solutions aligned with product standards and HSBC controls.

• Assess the impact of changes across Avaloq modules, configuration, customisation, integrations, data, reporting and support processes.

• Work with architects, developers, testers and vendors to define solution designs, interfaces, data mappings and non-functional requirements.

• Define acceptance criteria, test scenarios and expected results for functional, integration, regression, migration and user acceptance testing.

• Analyse defects and production issues, support root-cause analysis, and maintain traceability from requirement through release.

• Support estimation and prioritisation by identifying scope, dependencies, risks and delivery effort.

SKILLS & EXPERIENCE WE REQUIRE

• Strong hands-on experience with the Avaloq Banking Suite and its processes, products, workflows, data structures and interfaces.

• Experience analysing Avaloq change requests covering implementation, configuration, customisation, migration, upgrades and integration.

• Experience delivering Avaloq changes from requirements and design through development, testing, release and post-production support.

• Proven ability to write functional specifications, technical requirements, process models, interface definitions, data mappings and acceptance criteria.

• Experience assessing downstream impacts across connected systems, reporting, operations, controls and regulatory processes.

• Practical experience supporting data migration, data quality, reconciliation and migration validation in an Avaloq environment.

• Experience working with Avaloq vendors and understanding vendor standards, release processes, product constraints and technical dependencies.

• Knowledge of transactional banking, securities, OTC trading, finance, lombard lending or Private Banking products is an advantage.

• Strong analytical, communication and facilitation skills, with the ability to explain complex banking, Avaloq, data and integration topics to business and technical audiences.

WHAT WE OFFER

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Cafeteria platform

• Employee assistance program  

• Additional contributions to PPK scheme

• Corporate parties & events

• CSR initiatives

• Nursery discounts

• Financial support with trainings and education

• Social fund

• Flexible working hours 

• Free parking