Senior Quality Assurance Engineer

About the project

As a Senior Quality Assurance Engineer, you will be responsible to support Global Operations Quality (GOQ) in managing Dell and Original Design Manufacturing (ODM) factory quality metrics such as First Pass Yield (FPY), End of Line Quality Metric (EQM) and Missing, Wrong, Damaged (MWD). You will also have responsibility for setting up and improving factory quality inspection processes aligned with ISO and regulatory compliance programs, driving investigations related to customer quality escalations, and performing Closed-loop Corrective Actions (CLCA) on issues.

You will work with stakeholders across the Product & Operations organization to build and maintain a quality culture built on continuous improvement methods which is focused on meeting or exceeding our customer’s expectations.

Your responsibilities

• Conduct broad application of principles, theories, and concepts in quality engineering, plus working knowledge of other related fields.
• Provide resolutions to a diverse range of complex problems and contributes to the development of organization's quality goals and objectives.
• Lead tactical quality related projects and provides direction to less experienced team members.
• Use judgment within defined policies and practices; works under limited direction.
• Get frequent inter-organizational and outside customer/vendor contacts.

Our requirements

• University degree, preferably in engineering domain (IT, Electronics) and/or quality management,
• Strong understanding of core manufacturing processes, engineering theory and electronic and mechanical design,
• Strong analytical, troubleshooting, project & problems management, communication and organizational skills,
• Fluency in English and Polish and proficiency in office tools (Excel, PowerPoint, Power BI),
• At least 5 years of experience in quality engineering area or related field.

Optional

• Knowledge and understanding of computer hardware technologies, operating systems and applications,
• Influencing skills, ability to interact with Senior Management and Executives, strong presentation skills.

What we offer

• Private medical care
• Group life insurance
• Global Travel Medical Insurance
• Emergency Travel Assistance
• Employee Assistance Program
• Benefit Systems vouchers or Multisport card
• Discounts for Dell Products
• Wellness Program
• Paid Employee Referral Program
• Employee Recognition Program

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• corporate products and services at discounted prices
• integration events
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• extra social benefits
• meal passes
• employee referral program
• charity initiatives
• family picnics

Join us as a Senior Quality Assurance Engineer on our Global Operations Quality team in Łódź, Poland to do the best work of your career and make a profound social impact.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Dell Technologies

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.